jajee Privacy Policy
Your personal information is very important to us. This policy clearly describes how jajee collects, uses, and keeps your information secure.
Last Updated: January 2026. jajee reserves the right to change this Policy at any time. If there are significant changes, we will notify you by email or through a notice on the platform.
1. Information Collection — What We Need to Know
We collect various types of information to run jajee's services properly. The categories of this information are listed below.
Personal Identity Information
Information you provide at the time of account registration includes:
- Full name
- Date of birth (for age verification)
- Email address
- National ID card or passport details
- Current address
Financial and Transaction Information
Information collected for secure payment processing:
- bKash, Nagad, Rocket, or Upay number
- Bank account details (where applicable)
- Deposit and withdrawal history
- Transaction date, time, and amount
Technical and Usage Information
Information automatically collected to improve your platform experience:
- IP address and device type
- Browser version and operating system
- Session duration and page view data
- Cookies and log files
2. Use of Information and Purpose
2.1 Account Management
We use your personal information to register, verify, and manage your account. This includes confirming the login process, assisting with password recovery, and maintaining account security. We ensure that every account belongs to a genuine and eligible individual.
2.2 Payment Processing
Financial information is essential to process your deposit and withdrawal requests quickly and securely. At jajee, the minimum deposit is ৳500 and the minimum withdrawal is ৳500. All transactions are secured through SSL encryption.
2.3 Providing Customer Service
Our 24/7 Bengali live chat support team uses your account information to resolve your issues and answer your questions. This ensures fast and effective assistance.
2.4 Fraud Prevention and Security
We analyze technical information to protect your account and our platform from any unauthorized access, fraudulent activity, or money laundering.
2.5 Service Improvement and Personalization
By analyzing your gaming preferences and usage patterns, we can create a more enjoyable experience for you. This includes keeping you informed about relevant offers and promotions.
2.6 Fulfilling Legal Obligations
To comply with applicable laws and regulations, we may be required to retain certain information and report to relevant authorities.
3. Sharing Information and Third Parties
jajee never sells your personal information. We may share information with third parties only in the following limited circumstances:
3.1 Service Provider Partners
We use trusted third-party services to operate our platform, such as payment processing, game providers, and IT infrastructure. These partners are given access only to the information needed for their specific tasks and are contractually bound to follow our privacy standards.
3.2 Legal Requirements
We may be required to provide relevant information in response to court orders, lawful requests from law enforcement agencies, or other legal processes. In such situations, we provide information only to the minimum extent required by our legal obligations.
Important: We never share your information with third parties for marketing purposes. Your information is not given to any unrelated party without your consent.
4. Cookies and Tracking Technologies
4.1 What Cookies Are and Why They Are Used
Cookies are small text files that our website stores on your device. They help us remember your preferences, maintain login sessions, and measure site performance.
4.2 Types of Cookies We Use
- Essential Cookies: Necessary for the basic functionality of the site, such as login sessions and security tokens.
- Functionality Cookies: Remember your language preferences and interface settings.
- Analytics Cookies: Collect anonymous traffic data to understand how the site is used.
4.3 Managing Cookies
You can disable cookies by going into your browser settings. Please note that disabling essential cookies may limit some features of the platform.
5. Security and Protection of Information
jajee takes multiple layers of protective measures to ensure the security of your information.
SSL Encryption
All data transfers are secured through 256-bit SSL encryption.
Firewall Protection
Advanced firewall technology blocks unauthorized access.
KYC Verification
Identity verification prevents fraud and identity theft.
Regular Audits
Regular system reviews are conducted to identify security vulnerabilities.
6. Retention Period for Information
6.1 Information for Active Accounts
We retain all necessary information about you for as long as your account is active. This information includes your gaming history, transaction records, and account settings.
6.2 After Account Closure
Even after your account is closed, certain information may be retained for a specific period for legal obligations, fraud prevention, and dispute resolution. After that period, the information is securely deleted.
6.3 Financial Transaction Records
Financial transaction records may be retained for an extended period in accordance with applicable law. This information is kept ready for use in any legal or regulatory inquiry.
7. Your Rights and Controls
You have the following rights over your personal information:
7.1 Right to Access Information
You can request at any time to find out what information we have collected about you. We will provide a summary of that information within a specified time.
7.2 Right to Correct Information
If any of your information is incorrect or out of date, you can request that it be corrected. This can be done from your account settings or by contacting our support team.
7.3 Withdrawing Marketing Consent
If you do not want to receive promotional emails or notices from us, you can withdraw this consent at any time. However, transaction-related and security communications cannot be stopped.
7.4 Account Closure Request
If you want to stop using our platform, you can request account closure through our support team. Some information may be retained where required by legal obligations.
8. Protection of Minors
8.1 Age Restriction
jajee strictly keeps its services closed to anyone under the age of 21. We do not knowingly collect personal information from any person under the age of 21. We verify age at registration, and if it is found that a user is under 21, their account is immediately closed and the collected information is deleted.
If you know that a minor is using the jajee platform, please notify our support team immediately.
9. Policy Changes and Updates
9.1 Notice of Changes
If significant changes are made to this Privacy Policy, we will inform you by email or through a special notice on the platform. You will be given sufficient time before the change takes effect.
9.2 Meaning of Continued Use
Continuing to use our platform after a policy update means you are agreeing to the new policy. If you do not agree with the changes, you always have the option to close your account.
10. Contact Us
If you have any questions, concerns, or requests about this Privacy Policy, please contact us through the following:
Read More
See the links below to learn about our other policies and information documents: